Can I cancel or get a refund for an event reservation?

Open the order in My Orders and request a refund, choosing a reason (such as a schedule change, a mistake, the venue being unavailable, dissatisfaction, or other) and adding details of at least 5 characters. The request covers the whole order and is reviewed by our team, usually within 1 to 3 business days, subject to the vendor's policy. Only one refund request can be active per order. Free reservations have nothing to refund. If the organiser cancels your reservation, the refund is started for you.