Privacy Policy

Account details you provide: your email, name, phone number, and optionally a display name, short bio, profile photo, and your city and country. If you choose to get verified, we also collect the identity documents described on the Data & KYC page. We record activity needed to run the service, such as orders, bookings, wallet transactions, chat messages, reviews, and affiliate clicks and shares.

We use this information to create your account, process bookings and payments, run the wallet, affiliate and rewards features, answer support requests, and keep the platform safe from fraud and abuse. We do not sell your personal information.

We use a small number of cookies. A sign-in session cookie keeps you logged in. A language cookie remembers your chosen language, and a currency preference remembers your display currency. Two affiliate cookies (a visitor id and a referral id) let us credit the right person when you open a shared link. We do not use third-party advertising cookies.

We share data only with the service providers we need to operate: Supabase (database, sign-in, and file storage), Stripe and ToyyibPay (payments), Twilio (one-time SMS codes), and Google (Gemini AI for the help assistant, and maps). Vendors you interact with can see the information needed to fulfil your order or booking. We may disclose information if required by law.

We keep your account information for as long as your account is open. Closing your account is a soft close: transactional records such as orders and payments are retained where we need them for accounting and dispute resolution. Identity documents follow the retention described on the Data & KYC page.

You can view and edit most of your profile information at any time from your profile settings. You can resubmit identity documents if a review is rejected, and you can close your account yourself. To ask a question about your data, contact us through the channels below.

For any privacy question, use the in-app support chat or open a support ticket from the Help Center. Because this is a student project, we respond on a best-effort basis.